In order to guarantee a product and service designed to ensure maximum satisfaction for its customers and, more generally, for all interested parties, THERMO ENGINEERING defines the reference principles of its Quality Management System (QMS) Policy.
The Quality Management System (QMS) Policy of THERMO ENGINEERING (download pdf) is based on these principles.
Dear visitor,
This information describes the management methods of the official Thermo Engineering S.r.l. website and with reference to processing of user personal data, identified or identifiable, who have consulted and interacted with it and with the accessible web services in electronic format. The information is made available pursuant to Art.13 of Leg. Decree no.196/2003 (Data Protection Law) and is inspired by Recommendation no. 2/2001 on the minimum requirements for collection personal data on-line in the European Union, implemented on 17 May 2001 by the Group enforced by Art.29 of the Directive no. 95/46/EC.
In particular, this information intends to provide news relating to the methods, times and nature of the information that the owners of processing must provide to the users when they connect to the web pages, independent of the purpose of the connection. The information is only made available for the office Thermo Engineering S.r.l. website and not for other external websites, which may be consulted via links.
The processing relating to web services on this site take place in the headquarters of Thermo Engineering S.r.l. and are only handle by technical staff responsible for processing or possibly by occasional maintenance staff. No data deriving from the web service is communicated or diffused, unless expressly outlined by law.
The personal data provided by the users are used only for the purposes of fulfilling the service or performance required and expressed for the purpose of processing and are communicated to third parties only if absolutely necessary.
Browsing data
The IT systems and the software procedures proposed for operation of this website acquire, during normal operation, some personal data whose transmission is implicit in the use of Internet communication protocol.
This information is not collected for association with the identified parties, but by nature could, through processing and associations with data held by third parties, allow identification of the users.
This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the resources required, the time of the request, the method used in subjecting the request to the server, the size of the file obtained in response, the numerical code identifying the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.
These data are used solely to obtain anonymous statistical information on use of the site and to check it is working properly and they are kept the strict time necessary. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.
Data provided voluntarily by the user
Compulsory, explicit and voluntary sending of electronic post to the addresses indicated on this site leads to subsequent acquisition of the sender's address, necessary to meet requirements, as well as any other personal data entered in the message.
Specific summary information will be progressively outlined or displayed on the pages of the site set up for particular services on request.
The personal data are processed with automated tools for the time strictly necessary to fulfil the purposes for which they were collected. Specific safety measures are observed to prevent the loss of data, illicit use and improper use and unauthorised access.
The persons to whom the personal data refer have the right at any time to obtain confirmation of the existence or not of the same data and to know their content and origin, check their exactness or ask for their integration or update, or correction(Art. 7 of Leg. Decree no. 196/2003).
Pursuant to the same article, you have the right to ask for their deletion, transformation in anonymous format or block the processed data in breach of the law, as well as oppose in any case, for legitimate reasons, their processing.
To simplify the sending methods and to reduce response times, you are invited to present your requests, as per the previous paragraph, to Thermo Engineering S.r.l., in writing or directly go to Via Giuseppina no. 19 26030 Malagnino (CR) ITALY: telephone +39 0372 441 441, e-mail info@thermoengineering.it. Requests pursuant to Art.7 of the Code, clause 1 and clause 2 can also be verbally formulated.
A cookie is a very small text document, which often includes an anonymous unique identifier. When You visit a website, that site's computer asks Your computer for permission to store this file in a directory of your hard drive specifically designated for cookies. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on our Website, and the websites visited just before and just after our Website.
We use the cookies described below. By continuing on the Website or moving on to the next page or section of the Website, You indicate Your acceptance of our cookies. We use both first party and third party cookies. That is, both we and third party companies set cookies through this Website. We use “analytical” cookies which, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback so that we can improve our Website and better serve our users and clients. We use ‘session’ cookies to determine the user's language so the correct version can be served. In addition, session cookies enable us to compile statistics that help us to understand how the Website is being used and to improve its structure.
In any case, we inform You that since the cookies are unnecessary to use the Website, You can block cookies by activating the setting on Your browser which allows You to refuse the setting of all or some cookies (see below for further details). Almost all browsers permit You to be warned of the presence of cookies or to reject them automatically. If You reject them, You may continue to use our Website, although Your use of some of its services may be limited. However, please note that if You use Your browser settings to block all cookies (including essential cookies) You may not be able to access all or parts of our Website. You may also delete cookies at any time by going to the browsing settings on Your web browser. For details about how to adjust Your cookie settings in the following browsers, please visit the relevant link:
Internet Explorer:
support.microsoft.com support.microsoft.com www.allaboutcookies.org www.allaboutcookies.org windows.microsoft.com
Firefox - support.mozilla.org;
Chrome - support.google.com;
Safari - support.apple.com and for iOS - support.apple.com
CMS Cookie: fe_typo_user
Classification: Functionality cookie
This Session cookie is associated with the web content management system TYPO3. It is generally used as an identifier of the user session to allow for user preferences to be stored, but in many cases while not storing data can be set by default by the platform. In most cases it is set to be eliminated at the end of a browser session. It contains a random identifier rather than all user data specific.
GOOGLE Analytics
Classification: Performance
Google Analytics is a web analytics service provided by Google that sends cookies on your device. The information generated by the cookie about your use of the Site (including your IP address, indicating your identity on the Internet) are transmitted to Google and stored by Google on servers in the United States. Google may also transfer this information to third parties if required by law or if third parties process the information on Google's behalf. Google will not associate your IP address with any other data that Google owns.
For more information about Google Analytics, you can consult Cookies and Analytics and its privacy policy for Google Analytics.
In particular:
__utma: Now + 2 years
This cookie is typically written to the browser after the first visit to our site from that web browser. If the cookie has been deleted by your browser, and then the browser visit our website, a new cookie utma is written with a different unique ID. This cookie is used to determine unique visitors to our site and is updated each time the page. In addition, this cookie has a unique ID that Google Analytics uses to ensure the validity and accessibility of the cookie as an additional security measure.
__utmb: Now + 30 minutes
This cookie is used to establish and continue a user session with our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If you can not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, the cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for more than 30 minutes.
__utmc: End of session
This cookie operates in conjunction with the cookie UTMB to determine whether or not to establish a new session for the user. In particular, this cookie is not equipped with an expiration date, and ends when the user closes the browser. If you visit our site, close the browser and then go back to your website within 30 minutes, the absence of the cookie UTMC indicates that a new session must be established, despite the fact that the cookie UTMB has not yet expired.
__utmz: Now + 6 months
This cookie stores the type of reference used by the visitor to reach our site, either through a direct method, a referring link, a website search, or a campaign such as an ad or an email link. Is used to calculate the traffic of search engines, advertising campaigns and page navigation within our site. The cookie is updated each time the page to our site.
__ga :
The main purpose of this cookie is: Performance
This cookie name is asssociated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. The new service reduces the reliance on cookies in general, and only sets this and one other - _gat, although Google also say data can be collected without setting any cookies. This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.